The press schedules that we receive from Global Listings are very good, as is the overall service provided to us as publishers. We can always trust in the accuracy and efficiency provided by the Global Listings teams.

BAUER MEDIA, SLOVAKIA

Global Listings is the international expert in delivering all our EPG data to our TV Platform for Cyprus

Cablenet, Cyprus

We rate the Global Listings highlights an A!!!!

Media24, South Africa

Excellent EPG service, thank you!

Toya, Poland

Global Listings' press schedules are very useful and complete with all the information we require. I rate these documents as excellent

Jupiter Communications, Italy

Global Listings' service and support across our channels, in the UK and internationally, over the years has been invaluable. The service you have provided has been flawless and extraordinarily reliable, always on top of everything, even when we’re scurrying around to ensure everything is working from our end!

Scripps Networks International

Global Listings' service is excellent. Everything is perfect

Vectra, Poland

The EPG service from Global Listings is very good

KDG, Germany

Global Listings provides a very good EPG service

Invitel, Hungary

Global Listings has been delivering listings services across all of our markets – including the UK – for some years now. The attentive, scrupulous, timely and accurate service delivered by the whole team at Global Listings has brought clarity and efficiency within an increasingly competitive and important aspect of the TV business. Their professional service ensures we deliver on our promises to platform partners, affiliates and the media. We also know that if any issues should arise, GL will work with us to solve them.

A+E Networks

All your EPGs are accurate and timely. The changes of schedule are communicated to us with clarity and always on time. From all the EPGs that we receive from all the channels, the Global Listings service is one of the best

Mediaset Premium, Italy

Global Listings consistently delivers a very good EPG service to our platform

OTE, Greece

Global Listings' EPGs are very good

YouSee, Denmark

Global Listings delivers a very good service

HFC, Hungary

The highlights look great. I’m very happy with the format and content so please accept my rating as excellent!

Mortimer Harvey, South Africa (ad agency)

Serving sports fans whenever and wherever sports are watched is a key mission for ESPN Classic and localising our listings is a significant contribution to facilitating this. Global Listings has proved to be a quality resource in making this happen

ESPN Classic, Europe

We use your highlights to the maximum and we can truly say that your channels have more exposure and get more ad time in our e-mail/magazine than those channels who do not provide us with highlights. We rate your service as an A!

SkjarHeimur, Iceland

Our Polish TV guide title rates the Global Listings press schedules and highlights as very good.

TELE MAX, TV MAGAZINE, POLAND

We have worked with Global Listings on the launch of new channels and have been very impressed with the standard of service, prompt responses to schedule amendments and proactivity in getting schedule and highlight information in plenty of time, as well as the delivery of our EPGs.

NBC Universal Global Networks, Central and Eastern Europe

We rate Global Listings' service as excellent!

Content Asia, Singapore

Very helpful, friendly and accommodating. Schedules delivered on time as arranged, according to standards and specifications. We have been working with Global Listings for almost 15 years and going strong. Global Listings’ services are, additionally, competitively priced.

MultiChoice, Africa

Global Listings delivers a very good service

Fibernet, Hungary

Global Listings has provided KidsCo with an extremely efficient and professional service. Our extended worldwide partnership with Global Listings reflects the fact that we need a partner who understands our brand messaging and can do it justice across the board. Global Listings has delivered.

KidsCo, Central & Eastern Europe, Africa, Middle East & Asia Pacific

Very good EPG service provided by Global Listings including complex series linking

Sky Italia, Italy

Excellent. Content and co-operation are fantastic. Global Listings is really outstanding compared to the rest, especially their highlights and schedules which are very cleverly presented.

APLUSC, Poland

All Global Listings' services are very good

Bureau, Denmark

I would like to rate the Global Listings EPG service and delivery of your files as ‘excellent’. Please keep up the good service!

B.net, Croatia

We think that your press schedules are excellent, as is your service overall – excellent!

MarCon, Serbia and Montenegro

Global Listings have been providing translations and EPG listings for us across multiple territories in Europe and the Middle East. We have found them a highly effective group who always go the extra mile to ensure the correct details are listed, on brand, and all deadlines are met.

E! Entertainment Television, UK and Europe

Your press highlights service is excellent. We use all your highlights documents.

TV Mustra, Hungary

Global Listings' highlights documents are excellent!

ApfelProgramm Marketing

Global Listings have been a trusted and reliable partner for all our EPG and Press Highlights services. The team are friendly, dedicated and understand the needs of our business, which is vital for us as a growing channel within the linear TV market.

Insight, International

Everything about the Global Listings service is EXCELLENT! Thanks a lot

PrimeTel, Cyprus

The staff at Global Listings are a steadfast ally in coping with a tumultuous TV environment, and their professionalism, accuracy and courtesy make them a pleasure to work with. Global Listings is currently delivering our TV highlights content worldwide and in translated formats in 16 languages.

Red Bull Media House, International

Global Listings' schedules are of high quality, well laid out, easy to use, always have the right programme information and arrive on time. Prompt and complete information is vital to our magazine business. Global Listings provides such a service.

BAUER MEDIA, UK

Global Listings provide an accurate and deadline-driven service and we are extremely happy with the delivery of our listings to the Sky EPG platform

Fashion TV, UK and Europe

Global Listings provide an efficient and reliable service and the staff are a pleasure. Their point of difference is that they are constantly thinking and coming up with ideas to streamline and improve their services. We are very happy with their service.

Nickelodeon, UK and Europe

We are very happy with the press schedules that we receive from Global Listings. The documents they produce and deliver to us are very clear and complete with all the required information. The TV channel information is always up to date.

TV-VISIE, TV LISTINGS PUBLISHERS, BELGIUM

Global Listings are a key strategic partner for H&C TV as we build our channel business in Sweden. They ensure that we provide our distributors with a comprehensive, accurate and professional service at all times. They clearly understand our business priorities.

Horse & Country TV, Europe

Your service is excellent! We are very satisfied with the schedules that we receive. If we need any additional information, we receive quick and positive answers from your teams

Satplus, Czech Republic

Excellent service delivered by Global Listings

Comstar Direct, Russia

The Global Listings service is very good

Radio SID, Serbia

Global Listings' service is very good indeed!

TV Cabo, Portugal

Global Listings provides excellent schedule information. It is an excellent service at all times

AKADO-Stolitsa, Moscow

We are fully satisfied with the Global Listings service: the schedules are well-organised and structured and always sent in advance of our press deadlines. We are pleased with the schedule quality and the Global Listings staff are attentive and friendly.

BAUER MEDIA, GERMANY

The Global Listings EPG service is excellent. The data files that we receive from your company we would also rate as excellent. Thanks very much!

UPdigital, Portugal

We like the presentation of the Global Listings highlights document, it’s clear, fresh and easy to read. The opening title page is great!

Sky Television, New Zealand

A very good EPG service from Global Listings

UPC, Hungary

Your EPG service is very good, especially the fact that you upload files to our server so that we can automate our internal process. Besides that, you are very communicative.

Glashart Media, Netherlands

When we received our first schedules from Global Listings we were immediately impressed. They are clear, easy to use and always on time. It's a pleasure working with a company that really understands the needs of TV listings magazines

TIME INC, UK

As EPG administrator for MAXtv, I am very pleased with your schedules, highlights and EPG files. These are always on time and in a form that suits our needs perfectly. I would rate your EPG service as excellent

MAXtv, Croatia

Very clear schedules, nice working with these documents. Good short programme descriptions and also the programme amendments are clear. It is an excellent service

Omroep, Netherlands

Aller TV's verdict is that your service is Class A!

Aller TV, Denmark

I have worked with Global Listings both during my time at Universal and more recently at London Live. They have been extremely professional and prompt with their delivery of our monthly highlights and are always quick to question anything that doesn’t seem right. I would definitely recommend them.

London Live, UK

We are very happy with the Global Listings service. The character length of the event descriptions fits our EPG limits, and as well as that your EPG teams always answer any questions that we may have promptly. The Global Listings EPGs are always delivered on time.

TV Control, Greece

We are very pleased with Global Listings and we rate your highlights as Excellent.

RedLemon Media, Hungary

We find the Global Listings press highlights service good. We actually upload the PDF direct on to our website.

Glashart Media, The Netherlands

The TV schedules that we receive from Global Listings are very useful. We publish listings on our TV Guide pages, so we have no complaints. We are also very happy with your press service in general.

ALLER, TV MAGAZINES, FINLAND

Your programme information service (EPG files and press schedules) is excellent. Your files are precise and easy to work with

IKOM, Serbia

We are very satisfied with the Global Listings press highlights service. The highlights documents are always very clear and helpful! As a result, they are excellent.

Nova, Greece

Global Listings have an extremely tight team with an excellent mix of relevant expertise. It’s a perfect fit for us. They’ve taken away the headaches and we are supplying our markets, UK and internationally, with a top-quality service.

FOX International Channels

The highlights are very helpful and well produced. The fact that they are in Finnish is a definite plus. Very good

Canal Digital, Finland

The Global Listings press schedules that we receive are excellent

Dobra Communications, Poland

Global Listings' highlights documents are excellent!

TV Choice/Total TV Guide, H Bauer Publishing, UK

Global Listings provides a very good service

Canal Satellite, France

Global Listings have delivered EPG data in the right format and they have met our requirements in terms of delivery timescales and updates

Freesat, UK

It has been fantastic working with Global Listings. They have been helpful and responsive. As we were new to the market, we had lots of questions. They were able to smooth things out and help us where we needed it. The execution of our business relationship has been seamless

Inspiration Network International (INI), USA and UK

The EPG service we receive from Global Listings is really very good

DSMART, Turkey

Wonderful team and professional service. Global Listings have made a fantastic impact on Ketchup TV and helped our business tremendously. GL’s Freeview EPG management service made an immediate positive impact on our viewing numbers

VOD365, UK

We are delighted to be working with Global Listings, a leading-edge organisation that helps its clients transform their listings and improve the service to customers, journalists and platform owners alike. Global Listings punch above their weight for accuracy and dependability.

ESPN Classic, UK and Europe

The press schedules that we receive from Global Listings deserve an ‘excellent’ as a rating. We are very satisfied with the service provided by Global Listings to our magazines. Your teams are always efficient and excellent communicators.

BAUER MEDIA, CZECH REPUBLIC

Global Listings should be called Easy Listings – they make our lives at Extreme a lot easier

Extreme Sports, UK and Europe

We are very happy with the service provided by Global Listings. The staff are competent and turn-around times for any queries are short. The data provided by Global Listings is always in the correct format, which means that there are no problems.

Deutsche Mailbox, Germany

The Global Listings EPG and programme information service is excellent. We are receiving the Schedules, Highlights and EPG files on time without any problems.

Dialog Television, Asia – for Hong Kong, India and Sri Lanka

Global Listings provide amazing support and are a great business partner. We have done wonderful work with them

TRACE, International

Everything is perfect! Thanks again for all your good work, we really appreciate it!

Alacast, Kazakhstan

The Global Listings press schedules are very good. In addition, your highlights documents and press reports are also a great way for us to make choices of what programmes to feature. We have limited space and the information provided is relevant.

TROS KOMPAS, MAGAZINE PUBLISHERS, NETHERLANDS

Global Listings provides a very efficient service with the delivery of EPG files and has successfully developed the EPG files according to our requirements

Digital Plus, Spain

Global Listings' service is excellent!

SDI, International

BIKE has worked with Global Listings since 2015. They’ve reliably supported us as we continue to grow both in Italy and the UK. Whatever the issue, whenever we need them, Global Listings provide exceptional customer service and technical assistance.

BIKE Channel, Europe

Global Listings' press schedules are well-laid out, with relevant information included and always sent on time. We are very satisfied with the quality of your schedules and I would rate your services as excellent.

Media-Press TV, International

Global Listings' service is top dollar!

Canal Digital, Norway

Global Listings offer a high quality, seamlessly efficient and responsive one-stop shop listings service - all at a very competitive price. The Global Listings teams are a pleasure to work with.

PBS America, UK

Thank you for making our work so smooth through all your prompt responses across all the channels you supply. We are very impressed with your work ethic

DStv, Africa

We truly appreciate the relationship we have with Global Listings. The teams have been outstanding in the delivery of accurate EPGs and their flexibility with everyday requirements; we are very grateful.

WWE, International

I'd rate the Global Listings service as excellent.

MultiChoice, South Africa

Global Listings' service is excellent

Infomedia, Luxembourg

The Global Listings press schedules are very good. Thank you.

THE GULF TODAY, DAILY NEWSPAPER, UNITED ARAB EMIRATES

Excellent service. All schedules are supplied to spec and on time. Also all queries are dealt with quickly and satisfactorily

Orbit Showtime, Middle East

Global Listings is one of the few companies we work with that actually has made the highlights easy for the user. The highlights come on time, have short descriptions and with the airing dates and times included. I rate you as excellent.

Canal Digital

Global Listings’ press schedules are very good and always delivered on time. The staff are great and always at hand to respond to any queries that we may have. Programme amendments are also communicated accurately and in a timely manner.

DAILY MAIL, DMG MEDIA, UK

Discovery Networks appointed Global Listings to create a new system for efficient and cost-effective delivery of all its UK & EMEA programme schedules and highlights to the media (in both English and translated formats); we are very happy with them.

Discovery Networks

The Global Listings highlights are excellent!

DSmart, Turkey

The challenge of delivering high quality, timely translations of TV schedules and press highlights should not be underestimated, but we know that with Global Listings we have found a partner who we can trust to provide this information to the standard that we expect.

Viasat Broadcasting

The best part about working with Global Listings is that we don’t need to worry about our EPGs. No matter how sporadic or delayed the delivery of the source file, we can be sure that the EPG will be delivered to our affiliate on time and in good shape.

Viacom International Media Networks

Global Listings provide a very good service to us.

TELE TYDZIEN, TV MAGAZINE, POLAND

The Global Listings Highlights service is very good in that the information reaches us in time for us to take it into consideration and develop stories properly.

TVPlus, South Africa

Our channel has been growing quickly so we went looking for a listings company that we can rely on to support us with accurate, well-translated schedules. Global Listings is compiling, translating and supplying our listings schedules across Europe in 12 different languages including English.

National Geographic, UK and Europe

Your EPG service is really impressive. It deserves an ‘Excellence’. Appreciate your constant effort

Singtel, Far East

The programme information we receive from Global Listings is clear, well written and always delivered on time. The staff there are helpful and respond quickly whenever we have any queries. A highly professional team

NEWS UK

We rate your EPG service as excellent. The data is detailed and also always delivered on time. We have never had any issue with any of your EPGs. Thanks for the great service.

NG Broadcasting, Digital Terrestrial TV Operator, Asia

We are very happy with the EPG service provided to our platform by Global Listings

YES!, Israel

Global Listings provides a very good EPG service

Antenna Hungaria, Hungary

Global Listings are the best supplier Blue Ant work with in terms of quality, efficiencies and service level. A truly outstanding business

Blue Ant Media, International

The Global Listings schedule service works very well for us. We also use the Global Listings weekly and monthly TV highlights as well as the programme amendment documents. The service is very good.

MAIL ON SUNDAY, DMG MEDIA, UK

Global Listings provide a very good EPG service

T-Kabel, Hungary

Universal Networks International’s channel brands offer a vibrant range of entertainment to Asian audiences. The streamlined delivery of full service EPGs and website content with Global Listings will certainly provide an enriched viewing experience.

NBC Universal Global Networks, Asia Pacific

As a company, we monitor our sales on daily basis and as such we potentially have to change schedules at a moment’s notice. When working with Global listings this is made easy. Their can-do attitude means we are not hindered by bureaucracy or rigid SLAs – we make the change and they do all the hard work... great service!

Tristar Products, UK

Global Listings is definitely one of the best schedule providers we work with; they provide our customers with top-quality information that improves their viewing experience. An excellent EPG service.

Sky TV, UK

Your schedule service is very good. Thank you for your cooperation

Red Media, Russia

Global Listings is an excellent partner for the BBC and we are delighted to be working with them in the Middle East. We are confident that Global Listings will deliver first-class results for BBCʼs Global News division

BBC World News, UK and Middle East

EPG schedules are delivered exactly on time, according to editorial standards and exact technical specifications. Very helpful, friendly and accommodating teams. Competitively priced

MultiChoice, Africa

We use both the Global Listings press schedules (in Word) and their XML files. The programme descriptions are rather good and not too long, which is helpful. We use their text verbatim and import it direct into our database.

TT Spektra, Sweden

It is a pleasure to work with Global Listings. All the schedule information that we receive is accurate and corresponds with the play-out on TV. We always receive information on time and if we have any questions we always receive a prompt answer

StarNet, Macedonia

Working strategically with broadcasters, on an international level, delivering their EPGs to the multi-screen world: IPTV, VOD, OTT, satellite, cable, terrestrial

What Is Series Linking in an EPG — and Why Does It Matter?

Among the many features that distinguish a modern, fully augmented EPG from a basic schedule grid, series linking is one of the most practically significant — and one of the least understood outside the broadcasting and metadata industry. It is also one of the most operationally demanding to maintain correctly, and one of the most immediately noticed when it fails.

If you have ever set a series recording on your television and found that it captured every episode of a show across an entire run — or, conversely, found that your recording mysteriously stopped after season one — series linking is the mechanism responsible in both cases.

What Is Series Linking?

Series linking is a metadata structure within EPG data that creates a formal relationship between individual programme episodes and the series to which they belong. It allows platforms and devices to treat a collection of related episodes as a unified entity, rather than as individual, unrelated programme slots.

When correctly implemented, series linking enables:

  • Automated series recording: A viewer who sets a single “series record” instruction will have every episode of that series — including future episodes, reruns, and episodes on catch-up — automatically captured without any further action required.
  • Episode-follow navigation: A viewer who has watched episode 3 of a series can be automatically taken to episode 4, across a catch-up library or VOD environment.
  • Catch-up and VOD library navigation: A platform can surface all episodes of a series in the correct order, grouped by season, in a coherent content detail page.
  • “Next episode” surfacing: Recommendation and personalisation systems can identify and suggest the next unwatched episode in a series the viewer is working through.
  • Series-level search: Searching for a programme title returns a series-level result that links to all associated episodes, rather than individual programme slots scattered across the guide.

How Series Linking Works in EPG Metadata

Series linking works through a set of structured identifiers within the EPG metadata record for each programme. At the core of the system are:

  • Series identifier (Series ID): A unique identifier shared across all episodes of a given series. Every episode of Series X carries the same Series ID, allowing the platform to recognise them as parts of the same whole.
  • Season identifier: Within a series, episodes are grouped by season, each season carrying its own identifier. This allows platforms to distinguish between seasons of the same series and to surface season-level navigation.
  • Episode number: The sequential position of each episode within its season — allowing the platform to order episodes correctly and identify what comes next.
  • Episode count: The total number of episodes in a season — useful for progress indicators (“Episode 3 of 10”).
  • First-run flag: Identifies whether a transmission is the first broadcast of an episode (a first run) or a repeat. Platforms use this flag to ensure that series recordings capture first runs without duplicating repeat broadcasts.
  • Series link flag: A specific flag that signals to the platform’s recording or follow system that this programme record is part of a linkable series.

Together, these identifiers create a relational structure across the EPG that allows any platform or device to identify which episodes belong to which series, in what order, and which transmissions are new versus repeated.

The Rules That Make Series Linking Work — and Fail

Series linking sounds straightforward in principle, but it is operationally demanding to maintain correctly at scale. There are well-established rules that govern how a series-link chain must be structured — and multiple ways in which incorrect metadata can break it.

Consistent Series IDs

Every episode of the same series must carry the same Series ID. If a data supplier assigns a different Series ID to episodes from different seasons, or changes a Series ID mid-series, the linking chain is broken — the platform cannot recognise the episodes as related.

Closing the Chain at Season End

When a season concludes, the series-link chain must be formally closed — indicating to the platform that no more episodes follow. An open chain at the end of a season causes some platforms to keep a series recording “active” indefinitely, generating incorrect recording attempts or, on systems that manage storage by predicted episode count, failing to release storage space correctly.

Managing Gaps Between Episodes

Long gaps between episodes — mid-season breaks, holiday interruptions, or unusual scheduling gaps — must be managed carefully. A gap that is too wide may cause some platforms to conclude that a series has ended and close the chain prematurely. Conversely, a chain left open across too long a gap can produce anomalous recording behaviour. The correct gap tolerance varies by platform specification, and metadata providers must know and apply those tolerances per platform.

Linking Across Programme Types

Series linking applies not only to conventional episodic drama and comedy. Feature films released as a trilogy, one-off specials that form part of a seasonal stunt, and documentary episodes that share a series identity all require appropriate series-link structures. The same underlying metadata mechanics apply, but the editorial judgements about what should and should not be linked require genuine content knowledge.

What Happens When Series Linking Goes Wrong

Incorrect series-link metadata has direct, viewer-facing consequences that are typically reported immediately through customer support channels:

  • Series recordings stop unexpectedly: If a linking chain is broken mid-series, a viewer’s series recording captures no further episodes after the break — often only discovered when the viewer goes to watch the programme and finds it absent.
  • Duplicate recordings: If first-run flags are missing or incorrect, repeat transmissions of the same episode are recorded repeatedly, consuming storage unnecessarily.
  • Incorrect episode ordering: Incorrect episode numbers produce navigation chaos in catch-up libraries and VOD environments — episodes presented in the wrong order, or series detail pages that cannot be navigated logically.
  • Missing catch-up content: Without correct series-link data connecting a linear broadcast to its catch-up counterpart, the “watch again” function for that episode may fail to surface correctly.

These are not edge cases. For platforms that carry serialised drama and entertainment content — which is essentially all of them — series-link errors are among the most commonly reported EPG quality issues, and they generate disproportionate viewer frustration because they affect a behaviour (series recording) that viewers rely on habitually.

Series Linking in VOD and Streaming Environments

Series linking is equally important in on-demand environments, where the same underlying metadata structures are used to build season-by-season, episode-by-episode navigation on VOD platforms and streaming services. The absence of a linear schedule does not reduce the need for coherent episodic structure — it increases it, since the viewer is entirely dependent on the platform’s metadata-driven navigation to find the content they want.

For streaming platforms carrying full series libraries, the quality of series and episodic metadata directly determines whether a viewer can progress through a show in the correct order, discover that a new season has been added, and navigate from one episode to the next without friction.

The Operational Demands of Series Linking at Scale

Maintaining series-link metadata across a multi-channel, multi-platform operation — covering hundreds of series running concurrently, each with its own episode count and season structure, delivered across platforms with different linking specifications — is one of the more demanding ongoing metadata operations. It requires a combination of comprehensive content knowledge, precise metadata engineering, and rigorous per-platform quality assurance applied daily.

For broadcasters and platform operators, it is an area where the returns on expert metadata management are felt immediately, and the cost of inadequate maintenance is reported directly by viewers.


Related reading: What Is Augmented EPG Metadata? | Why EPG Accuracy Matters: The Cost of a Wrong Listing | How EPG Data Gets to Your TV Screen

Global Listings applies full series-linking discipline across all platforms we serve, with per-platform specification compliance and ongoing editorial governance. Learn more about our EPG services or contact our team.

What the industry says about us

Media-Press TV, International

Global Listings' press schedules are well-laid out, with relevant information included and are always sent on time. We are very satisfied with the quality of your schedules and the fact that if we have any questions, these are dealt with quickly by your teams. I would rate your services as excellent.

A+E Networks

Global Listings has been delivering listings services across all of our markets – including the UK – for some years now. The attentive, scrupulous, timely and accurate service delivered by the whole team at Global Listings has brought clarity and efficiency within an increasingly competitive and important aspect of the TV business. Their professional service ensures we deliver on our promises to platform partners, affiliates and the media. We also know that if any issues should arise, GL will work with us to solve them.